You have a statutory right to withdraw from a distance contract within 14 days of placing your order, without giving any reason. For items with a scheduled service date, withdrawal is possible only until the service starts; after that, any defects must be addressed through a complaint procedure. This form lets you exercise that right electronically.
To withdraw from your contract, please enter your order number and the e-mail address used for the order. We will send you a link to continue.